Community Health Workers
One-on-one peer support to improve health outcomes.
Overview
Do you struggle to navigate complex systems like healthcare or other social services?
Is it challenging to communicate your needs to your doctor, landlord, or anyone else?
Could you benefit from working with someone who has been through similar life experiences as you?
A Community Health Worker could be the support you need.
About the Community Health Worker Program
We know that critical services like healthcare, nutrition access, employment assistance and others are challenging to navigate. This is especially true for people who face significant barriers to health and wellbeing – barriers like houselessness, limited income, limited English proficiency, racism, and much more. Community Health Workers work alongside patients as trusted partners to navigate those systems, communicate their needs, and achieve their wellness goals.
Simply put, CHWs help plug the gaps in our social safety net so that less people fall through the cracks, and more people are able to thrive.
Community Health Workers are frontline public health workers who are trusted members of the communities they work with. Having lived through similar experiences, CHWs possess a deep understanding of the challenges faced by the patients they serve. They work alongside patients in a peer-like capacity to identify patient goals, connect them with services, and empower them to navigate complex systems.
The primary goal of the program is to help people from vulnerable communities to reach their health and wellness goals. CHWs support anyone in need, with a particular focus on those who are experiencing houselessness, people with refugee status, Native Americans, and individuals or families with low-income.
Community Health Workers are uniquely situated to improve health outcomes. Unlike traditional health care models in which patients must go to a clinic or hospital to receive care or consultation, CHWs go out into the community to engage with patients, facilitate access to care, and help address social needs that may be barriers to health and wellbeing.
How to Access Support
To connect with a Community Health Worker or to learn more about the program, please call our main line at (406) 258-4789 and ask to speak with our Community Health Worker Team.
Our Partners
PHC is proud to partner with the Missoula City-County Health Department and All-Nations Health Center to bring Community Health Workers to Missoula. These organizations also have CHWs on staff, and all CHWs in the program work together and share ideas to best support patients.